FOR IMMEDIATE RELEASE: Feb. 26, 2015
FOR MORE INFORMATION: Joel Zlotnik (714) 560-5713; Eric Carpenter (714) 560-5697
Survey Shows Vast Majority of OCTA Bus Riders Satisfied With Service
Study of bus riders’ opinions indicates 90 percent are pleased with transit service
ORANGE – Results of a new customer satisfaction survey show that an overwhelming majority of bus riders in Orange County are pleased with the fixed-route bus service that transports nearly 1 million people each week to work, to home, and to retail and entertainment destinations countywide.
This week, the Orange County Transportation Authority Board reviewed results of the 2014 Fixed Route Bus Services Customer Satisfaction Survey, which showed that nine out of 10 bus riders say they are satisfied with OCTA’s bus service. Continue reading