Time Warner Cable ‘Experience’ Store Opens in Santa Ana
New Store Continues TWC’s Commitment to Improve the Customer Experience
LOS ANGELES (May 9, 2016) – Time Warner Cable (TWC) will host a grand opening on May 12 for its new Experience Store in Santa Ana. The new store, located at 2020 N. Grand Ave Suite 102, features an innovative retail concept aimed at providing customers with exceptional service as well as an enhanced, hands-on experience to learn about and enjoy TWC’s suite of TV, Internet, phone and home security products and services.
“Our Experience Stores are an important new way we’re connecting with our customers,” said Deborah Picciolo, Time Warner Cable’s senior vice president of operations. “As we continue to introduce new product technologies and features, our newly designed stores will serve as a resource for customers to better understand everything we have to offer. This store is all about improving customer service and providing a relaxed and engaging environment that encourages people to interact with and sample our products.” Continue reading